internet connection keeps dropping and reconnecting

We have all faced those random internet connection drops. However, if your internet connection keeps dropping and reconnecting then continue reading.

If you continually encounter internet problems, which includes frequent disconnection and reconnection to the network, this issue may arise due to a variety of potential reasons.

Below we will cover some tips and tricks as well as trouble shooting your internet to help fix these random connection drops.

Common Reasons Why Internet Connects and Disconnects Randomly

Why Internet Connects and Disconnects Randomly
Why Internet Connects and Disconnects Randomly

When it comes to connecting to the Internet, here are some common causes for randomly disconnecting:

  • WiFi is not close enough – you may be near the edge of the wireless network.
  • Network is overloaded 
  • You need to log in again to the network using a login page.
  • Interference from another WiFi hotspot or a nearby wireless device.
  • Wireless adapter outdated drivers or router outdated firmware.
  • ISP issues

But for the above, we are assuming the WiFi hotspot works when you’re connected to it and is not a bad WiFi hotspot with an unreliable Internet signal.

Occasionally you might experience random Internet disconnects while connected via wired Ethernet. This happens usually when there are connectivity issues with your Internet Service Provider (ISP).

Internet Service Provider Issues

Internet Service Provider Issues
Internet Service Provider Issues

Don’t go messing with your computer unless you’re sure it’s not a problem caused by your Internet service provider (ISP).

If the entire network is down, From your wired connections to your connections through wifi.

then there may be a problem with your ISP.

Once you determine that it is your ISP, then go ahead and give them a call.

Usually, if they have a mass outage, when you call them they will have an automatic message stating that the internet is experiencing difficulties.

Modem Or Router Troubleshooting

It is always a good idea to have at least one connection hard wired and plugged directly into your router.

This makes it easier to check if its a router problem or a modem problem.

Modem Or Router Overheating

Before you reset your router or reboot your modem.

Double check to see If the Internet connection is still unreliable, check the cable modem to see if it feels hot. Also check to see if your router feels hot.

It may cause the Internet connection to be unreliable when a modem or router overheats.

If this is the case, turn it off and let it cool down, then attempt to turn it on and verify the link to the Internet.

If it’s a consistent overheating issue, you might need to find a way to cool down the cable modem / router, or you may need to replace it.

Router Reset

If you have a connection directly plugged in but the device that is connected wirelessly keeps facing the “internet keeps disconnecting every few minutes” Problem.

Then the first step is to reset your router to see if that fixes the problem.

If have identified that it is the router, it may be time for an upgrade. Check out our article on 

Average life of a wireless router

Router Firmware And Driver Update

If you continue to experience problems with your internet connection keeps dropping and reconnecting and you’ve rebooted your modem / router.

Next, you’ll want to make sure you have the latest drivers or firmware for your router.

Every router is different but rule of thumb would be to connect to your router via

Login and check to see if you have the latest drivers and firmware installed.

Modem Reboot

Next by disconnecting the power cord from the back of the modem, switching the cable modem off. For at least ten seconds, leave it unplugged, then plug it back into the modem. 

The cable modem takes a few minutes to run through all of its self-checking and reconnect to the Internet. Look for the indicator light on the front of the modem for internet access. Plug in your router when it is illuminated and turn your machine on.

Wired Internet Connection Keeps Dropping

wured internet connection keeps restarting
wured internet connection keeps restarting

If you are directly connected though a wired connection and your modem keeps dropping internet.

It could be several problems associated with your network card and/or the cable.

To rule this out, replace the cable. If you continue to experience internet connectivity problems then continue reading.

Network Card Touble

network card causing internet drops
network card causing internet drops

One of the most common causes for failure of a wired network is network adapter problems. Slow connections, intermittent connections, and even lost or no link to your network may result from this. It is necessary for you to know how to troubleshoot network adapter issues on your own to have reliable network connectivity.

Reinstall Network Card Drivers

Another fix to try is to uninstall the network card from your computer’s System Manager if the Internet link is still unreliable. Restart the machine and let the network card and its drivers reinstall Windows. Network card reinstallation will sometimes correct system driver issues (corruption) and stabilize the internet connection of the network card.

Reseat The Network Card

If you have a network card other than onboard ethernet, you could attempt to reset the card. Pull it out of the motherboard and plug it back into the motherboard.

Also overlooked, are cleaning out your computer by dusting it out with a can of air.

Upgrade network card drivers

We recommend that you check the website of the manufacturer of the network card or the website of the computer manufacturer, to see if there are modified system drivers for the network card.

Download and install the modified drivers if they exist. Restart the machine after downloading the new drivers and test the Internet link again to see if it’s more secure.

my internet keeps disconnecting every few minutes windows 10

internet keeps disconnecting windows 10
internet keeps disconnecting windows 10

If all above fails, your smartphones work, your smart tv works, but your pc keeps experiencing internet connection issues then it could be a number of things.

Continue reading for troubleshooting steps.

Windows Update Issues

keep up-to-date programs drivers and firmware
keep up-to-date programs drivers and firmware

If a Windows update was recently installed on your machine and the Internet subsequently became unreliable, the issue may have been caused by the Windows update.

Some Windows updates can cause problems with other computer software, or even cause Internet connection issues. 

If you have experienced Internet connection problems after installing a Windows update, restoring Windows back to the previous point before installing a Windows update sometimes fixes the problem.

You will also want to search for the latest updates to Windows, as new updates could have been released by Microsoft, which may address problems caused by previous updates to Microsoft.

Reset TCP/IP.

To reset TCP/IP manually, use the reset command in the IP context of the NetShell utility. Do the following steps to do this:

  • Open a Command Prompt in administrator mode by pressing Windows key + X, and then click on Windows PowerShell (Admin).
  • When you see the User Account Control box, click Yes.
  • The following command should be copied and pasted (or typed) into the Windows PowerShell window:

netsh int ip reset c:\resetlog.txt

If you do not want to specify a directory path for the log file, use the following command:

netsh int ip reset resetlog.txt

  • Once that is done, restart your computer.
tcp-ip reset
tcp-ip reset

Method 2:

  • Type or into the address bar, log in, and check that the settings are correct.
  • Be sure to access Setup -> Basic Setup.
  • Scroll down to ‘DHCP Server’ – if disabled, select ‘Enable’.
  • If you want, you can change the number that the DHCP IP starts dividing at.  (this is optional)
  • Use the DNS servers provided by your ISP. We recommend using your ISP’s servers if possible. There are many DNS servers out there.
  • Press “Save Settings” when you reach the bottom of the page.

 Method 3:

  • Open the Control Panel by pressing Windows key + X.
  • In the Network and Sharing Center, go to Change adapter settings.
  • Right click on Local Area Connection and choose the Properties option.
  • Select Internet Protocol and click on Properties.
  • Ensure Obtain DNS server address automatically is selected and press Ok.
  • Use Obtain IP address automatically.
  • Follow these steps for both IP version 4 and IP version 6.

Internet Connection Problems Due To Malware

bad internet due to malware
bad internet due to malware

An infection with a virus or malware can cause problems with Internet connectivity.

The Internet connection may become unreliable or not function at all if the infection is serious enough.

To stabilize the Internet connection, you need to delete a virus or spyware from the device.

malicious code on your machine will often affect your internet connection. 

Do a spyware, viruses, and malware scan, both of which can have a huge effect on the speed and overall device efficiency of your web-surfing.

Windows 10 comes with a built-in Windows Defender that can do the job nicely, but there are also several free and subscription-based utilities available.

Web Browser Extensions

web browser extension causing bad internet
web browser extension causing bad internet

If you use web browsers with extensions and plugins, believe it or not, sometimes these extensions can cause all sorts of internet problems.

Disable all your extensions and plugins and see if your internet connection issues are fixed.

This is a small detail often overlooked.

Delete Cookies And Internet Cache

Bad cookies and internet cache can also cause your internet to disconnect and reconnect. Often times this is another overlooked option.

Why Does My WiFi Keep Disconnecting And Reconnecting

If your connection problem is with WiFi then it could be a range problem or again, your router.

Make sure that you have a strong enough WiFi signal.

There are plenty of issues if you’re using Wi-Fi that can slow down your connection.

Try connecting your device with an Ethernet cable directly to the router.

Your Wi-Fi signal is weak enough to degrade your internet speed if that fixes the issue.

Check your computer’s Wi-Fi icon: How many bars do you have? 

You could need to switch your router to a more central position in your house if you’re low on bars, or purchase a Wi-Fi extender.

(If you already have a Wi-Fi extender, a mesh device would probably do a better job, it may just be poor quality). 

If you have full bars, but your building has a lot of Wi-Fi networks, it might just be too congested, and it may help to fix the issue by changing the channel or using the 5GHz band.

Check out our Wi-Fi signal boosting guide for more tips to maximize reception.

Check The Connections On Your Network

It’s possible that something works well, but all your bandwidth is taken by a program on your PC or someone else in the building. 

On Windows, by pressing Ctrl+Shift+Esc, open the Task Manager and select the performance tab.

On the bottom Locate “Open Resource Monitor”

If a certain app requires a lot of bandwidth, you can either need to wait until the process is completed or cancel it to get your internet snappy again, like if you’re downloading a huge file. See if someone else in the house is installing a big file on their computer, and tell them to knock it off, if you do not see any apparent culprits. Maybe you might also have a neighbor steal your Wi-Fi.

Stop Using OneDrive or Cloud-based Services Temporarily

Your laptop can work absolutely fine, but apps can cause bandwidth problems that make your web hang for a second. Cloud based software could be the main culprit for this. If you have configured cloud saving, you can delete or limit these applications. 

Saving anything in the background with a cloud storage app does not have an effect on simple internet use. However, you may want to limit their access if you need a stable network link, for example when gaming, or when streaming. 

There will be different settings for each cloud storage app, but we’ll explain how you can stop OneDrive from running in the background. The default cloud storage software on Windows 10 is OneDrive, and some people might have it switched on without even realizing it.

Interference from other wireless devices in the area

If multiple wireless devices or electric equipment, such as microwave ovens, are used at home, they may interfere with your Wi-Fi from home.

Power off these devices when not in use.

Electromagnetic interference may also occur depending on the location of the devices.

You can try repositioning it and see if performance improves.

If your router supports more than one band (for ex., 2.4 GHz and 5 GHz), make sure to set the correct frequency.

Frequently Asked Questions

What’s causing my internet connection to randomly disconnect?

There are multiple reasons why your internet could be disconnecting randomly, follow the trouble shooting steps here: to fix your internet connection.

My wired internet connection keeps dropping

This can be caused by your network card drivers. Try updating your card drivers.

Why does my WiFi keep disconnecting?

Check the connections on your network and make sure your signal is strong enough. Also follow the steps here.

Internet Connection Keeps Dropping And Reconnecting Bottom Line

Hopefully, you got the answer to your question when you went through our post – on why does my internet continue to disconnect every few minutes without any obvious reasons? 

When you know the potential triggers of why your internet disconnects often as suggested in the post, you should be able to solve your ‘missing internet link’ problem yourself.

However, even after trying all the fixes listed in the post if you still notice your internet keeps dropping and reconnecting, there is a strong chance that your Cable/DSL modem or the Router or the Network Card is faulty and needs replacement. 

However, you need to be completely sure that your internet connectivity issues are not with your ISP or anywhere between them and your home network until you try new gadgets to fix your unreliable internet connection.

Therefore you can also try to contact the Internet Service Provider if the internet disconnects unexpectedly, who would be able to tell you if it’s a problem that other users also have or whether it’s a problem just at your end. 

If you see something I have overlooked in suggesting the potential explanations in response to the question, please share your feedback in the comment section below. Why does my internet continue to disconnect and reconnect often without any obvious cause?